General Support

You can login with the username we sent you when you became a dealer. Your username is your account number and your password is your 10-digit phone number without any dashes. If you are having trouble logging in, please call Shay at 1-800-782-2700 ext. 305 or email him at shayf@pesnet.com.

Please note, you may have issues with our site if you use Internet Explorer. For the best browsing experience, we recommend Chrome, which you can download here.

Your Customer Advocate is your dedicated inside sales support. Please contact him or her with any questions or concerns about placing orders, checking the status of orders, and looking up parts. You can contact your Customer Advocate via text at (503) 878-7292 or by phone at (800) 782-2700.

Your Territory Manager is your dedicated outside sales support, which may include questions about whole goods or becoming a dealer. Please contact him or her with any sales needs you have. You can find contact information for your assigned Territory Manager on the Ask Our Team page in the Dealer Portal.

You can find contact information for your Territory Manager on the Ask Our Team page in the Dealer Portal.

Ordering & Parts

Visit our online ordering system in the Dealer Portal to place your order. If you can’t find what you’re looking for, have additional questions, or would prefer to place your order over the phone, please text (503) 878-7292 or call (800) 782-2700 to reach your Customer Advocate.

For the best user experience, we recommend using Google Chrome (download here). You may have issues with our site if you use Internet Explorer.

You can find your tracking number on the invoice that we email you one business day after you place your order. Visit our online ordering system in the Dealer Portal to track your invoice.

Use our Parts Lookup Tool to find the part you’re looking for. Pro tip: If you don’t change manufacturers, it’s easier to find the part you’re looking for. If you can’t find a part, or have additional questions, please text (503) 878-7292 or call (800) 782-2700 to reach your Customer Advocate.

You can check on the availability of parts via our online ordering system in the Dealer Portal, or you can text (503) 878-7292 or call (800) 782-2700 to reach your Customer Advocate.

If you’re a new dealer, please download and fill out our Credit Application. Our fillable form makes it easy to type in your information. Just make sure to save it to your computer so you can fill it out! When you have filled out and signed the credit application, please e-mail back to accounting@pesnet.com.

Freight terms are whatever the back-ordered item is shipped with. Please text (503) 878-7292 or call (800) 782-2700 to reach your Customer Advocate for more information.

Please text (503) 878-7292 or call (800) 782-2700 to reach your Customer Advocate to determine the ETA.

To determine whether or not you can drop-ship an order, please text (503) 878-7292 or call (800) 782-2700 to reach your Customer Advocate.

Being an exclusive Kohler and MTD distributor, we work to support our OEM part sales throughout our territory.

Once an order has been pulled, adding a part may or may not be possible. Please text (503) 878-7292 or call (800) 782-2700 to reach your Customer Advocate to see what we can do.

Marketing & Promotions

Yes! Visit our Programs & Promotions page in the Dealer Portal to see current promotions.

You can start by visiting our Marketing & Sales Tools page in our Dealer Portal, which includes hangtags, Co-Op information, and ways to finance. We want our dealers to work with their dedicated Territory Manager to craft a custom marketing strategy together. Please contact your Territory Manager to get started.